Introduction
At Parimatch Bahrain, we view betting as a form of entertainment, not a way of life. We are committed to providing a safe and balanced environment that preserves the enjoyment of gaming while minimizing its risks. To this end, we implement a strict responsible gambling policy that empowers players to control their behavior and set their own limits.
While most users play moderately, some may struggle to stop. We are here to support you and provide the right tools to keep you on the safe side of the game.
Tips for Staying in Control
- Set a betting budget and stick to it, regardless of the outcomes.
- Never bet with money allocated for essential expenses or debts.
- Take regular breaks and avoid playing for long hours without stopping.
- Avoid gambling when angry, stressed, or experiencing difficult emotional circumstances.
- Always remember that betting is a form of entertainment, not a guaranteed source of profit.
Test Yourself
Have you ever wondered if you’re playing more than you should? You can take a self-assessment test by visiting the Gamblers Anonymous website:
20 Questions to Help You. This test provides clear indicators of whether you need to reassess your relationship with gambling.
Protecting Minors
We strictly prohibit the use of our platform by individuals under 18 years of age. All accounts undergo identity and age verification. If sufficient proof is not provided, the account will be suspended until the process is completed.
We also recommend that parents use parental control software to restrict minors’ access to gambling sites, such as:
These tools can prevent children or family members with self-control issues from accessing betting sites.
Self-Exclusion and Temporary Suspension
If you feel that betting is no longer enjoyable but has become a psychological burden or compulsive behavior, we encourage you to use our self-exclusion option. You can request a temporary suspension or complete freeze of your account for a duration you specify.
Simply contact our support team via email or live chat, and we will handle your request with full confidentiality and respect. During the exclusion period, you will not be able to:
- Log in to your account.
- Make any deposits or place bets.
- Create a new account using the same details.
You can also request to stop receiving promotional messages during this period. We also recommend reaching out to specialized support organizations, such as:
Operator Actions
In some cases, Parimatch Bahrain’s management may intervene to protect users showing clear signs of risk. We monitor player behavior through a dedicated team and take the following actions when necessary:
- Impose a temporary or permanent account suspension if there is evidence of excessive gambling dependency.
- Deny requests to reactivate accounts if ongoing risks are identified.
- Contact users showing signs of psychological distress or unstable communication for assessment and guidance.
These measures are taken only when absolutely necessary, based on recommendations from our customer care team, while maintaining the confidentiality and dignity of the user’s data. We believe protection outweighs risk.
Useful Support and Assistance Links
If you need additional support outside the Parimatch platform, several trusted organizations offer confidential and free consultations to help you manage gambling behavior:
- Gamblers Anonymous – Offers virtual and in-person meetings worldwide.
- Gambling Therapy – Online support in 30 languages, including live chat and self-assessment tools.
- BetBlocker – Free software to block gambling sites across devices.
Conclusion
Gambling should always remain within the realm of entertainment and awareness. At Parimatch Bahrain, we value your trust and are committed to protecting you from the behavioral and financial risks associated with gambling. Use the available tools, reach out to us when needed, and never hesitate to seek help.
If you have any questions or concerns about responsible gambling, please contact our support team—we are here to assist you.
